Mission
To provide safe and reliable power services to the satisfaction of consumers and to spur economic growth within the coverage area.
Vision
A recognized leading power provider in the region compliant with industry standards by 2030.
Quality Policy
Commitment to Safety and Compliance:
We ensure top safety and regulatory compliance in FIBECO’s services through standardized protocols, effective staff training, and continuous monitoring, aligned with ISO 9001:2015 standards.
Customer Satisfaction and Stakeholder Engagement:
We prioritize customer satisfaction and stakeholder engagement, gathering and addressing feedback to meet expectations, minimizing disruptions, and maintaining clear communication, per ISO 9001:2015 guidelines.
Continuous Improvement and Innovation:
We continuously improve electric services and processes using data-driven insights and innovative technologies to optimize process flow and efficiency, adhering to ISO 9001:2015 principles.
Adopted per Board Resolution No. 147 series of 2026
Core Values
F - rugality
I - nnovation
B - alance and Transparency
E - xcellence
C - ooperation and Team Work
O - ptimism
